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Safety recall
NHTSA 13E073000 United States

Chevrolet Silverado recall: Electrical System:software

Official safety recall 13E073000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign13E073000
ComponentElectrical System:software
Report date2013-12-20
ManufacturerGeneral Motors LLC
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Affected vehicles

VehicleModel yearMarket
GMC Sierra2014United States
Chevrolet Silverado2014United States

The problem

General Motors LLC (GM) is recalling certain software intended for 2015 vehicles that was installed by service centers into model year 2014 Chevrolet Silverados and GMC Sierras equipped with Allison A1000 transmissions. The incorrect software may cause the transmission indicator not to display that gear position "1" has been selected. As such, this vehicle does not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

The transmission position indicator may not show that the transmission is in first gear (1) and not drive (D). If the drivers pulls into traffic, the vehicle's speed would be limited, resulting in an increased risk of a crash.

The official remedy

GM will notify owners, and dealers will upload the correct transmission software, free of charge. The recall began on January 27, 2014. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. General Motors' number for this recall is 13442.