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Safety recall
NHTSA 13V344000 United States

Ram 3500 recall: Power Train:automatic Transmission

Official safety recall 13V344000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign13V344000
ComponentPower Train:automatic Transmission
Report date2013-08-06
ManufacturerChrysler Group LLC
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Affected vehicles

VehicleModel yearMarket
Ram 35002012United States

The problem

Chrysler Group LLC (Chrysler) is recalling certain model year 2012 RAM 3500 trucks manufactured May 4, 2012, through August 7, 2012; and model year 2012 RAM 4500 and 5500 trucks manufactured May 3, 2012, through August 7, 2012. Due to a loose snap ring inside the transmission, there may be a loss of power transfer through the transmission to the wheels.

An unexpected loss of power transfer may increase the risk of a crash.

The official remedy

Chrysler will notify owners, and dealers will replace the transmission assembly free of charge. The recall began on October 17, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N50.