Skip to content
EN · km
Units
My Garage
Safety recall
NHTSA 13V475000 United States

Ford C-Max recall: Electrical System:ignition:anti-theft:control Module

Official safety recall 13V475000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign13V475000
ComponentElectrical System:ignition:anti-theft:control Module
Report date2013-10-17
ManufacturerFord Motor Company
On this page

Affected vehicles

VehicleModel yearMarket
Ford C-Max2013United States

The problem

Ford Motor Company (Ford) is recalling certain model year 2012-2013 Focus Electric vehicles and 2013 C-Max vehicles equipped with the Intelligent Access Push Button Start System. In the affected vehicles, there is no audible chime when the vehicle is operational and the driver's door is opened. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."

Without an audible door chime, a vehicle owner may open the door and exit the vehicle without being reminded that the vehicle is still operational, leaving the vehicle susceptible to theft.

The official remedy

Ford will notify owners, and dealers will update the software for the door chime, free of charge. The recall began on October 30, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C07.