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Safety recall
NHTSA 14V117000 United States

Chevrolet Express recall: Air Bags:frontal

Official safety recall 14V117000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign14V117000
ComponentAir Bags:frontal
Report date2014-03-17
ManufacturerGeneral Motors LLC
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Affected vehicles

VehicleModel yearMarket
GMC Savana2011United States
GMC Savana2012United States
GMC Savana2013United States
GMC Savana2014United States
Chevrolet Express2011United States
Chevrolet Express2012United States
Chevrolet Express2013United States
Chevrolet Express2014United States

The problem

General Motors LLC (GM) is recalling certain model year 2009-2014 Chevrolet Express and GMC Savana vans manufactured January 27, 2009, through March 7, 2014 with a gross vehicle weight rating of 10,000 pounds and less and equipped with front passenger air bags. In the affected vehicles, during a frontal impact below the air bag deployment threshold, if an unbelted front passenger's head hits the instrument panel above where the passenger air bag is located, the panel may not sufficiently absorb the impact. As such, these vehicles fail to meet the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection in Interior Impact."

In the event of a crash below the air bag deployment threshold, an unbelted front passenger seat occupant has an increased risk of injury.

The official remedy

GM will notify owners, and dealers will modify the passenger instrument panel free of charge. Notices to the owners of the heavy duty vans were mailed on April 28, 2014. The recall began on May 19, 2014. Chevrolet owners may call 1-800-630-2438. GMC owners may call 1-866-996-9463. GM's number for this recall is 14082.