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Safety recall
NHTSA 14V417000 United States

Chevrolet Cruze recall: Equipment:electrical

Official safety recall 14V417000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign14V417000
ComponentEquipment:electrical
Report date2014-07-02
ManufacturerGeneral Motors LLC
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Affected vehicles

VehicleModel yearMarket
Buick Verano2013United States
Buick Verano2014United States
Buick Encore2013United States
Buick Encore2014United States
Chevrolet Sonic2013United States
Chevrolet Sonic2014United States
Chevrolet Cruze2013United States
Chevrolet Cruze2014United States
Chevrolet Sonic2012United States

The problem

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

The official remedy

GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.