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Safety recall
NHTSA 14V595000 United States

Ford e-350 recall: Equipment Adaptive/mobility

Official safety recall 14V595000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign14V595000
ComponentEquipment Adaptive/mobility
Report date2014-09-24
ManufacturerElkhart Coach
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Affected vehicles

VehicleModel yearMarket
Ford e-4502011United States
Ford e-4502012United States
Ford e-4502013United States
Ford e-4502014United States
Ford e-3502011United States
Ford e-3502012United States
Ford e-3502013United States
Ford e-3502014United States

The problem

Elkhart Coach (Elkhart) is recalling certain model year 2006-2014 Ford E-350 and Ford E-450 vehicles manufactured January 1, 2006, to May 1, 2014 and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

The official remedy

Elkhart will notify owners to take the vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 1, 2014. Owners may contact Ricon customer service at 1-800-322-2884. Owners may also contact Elkhart customer service at 1-574-264-5179. This recall has been superseded by campaign 15V-768.