Ford e-250 recall: Equipment Adaptive/mobility
Official safety recall 14V617000 published by NHTSA.
High risk
Contact an authorised dealer of the maker. Recall repairs are free of charge.
Affected vehicles
| Vehicle | Model year | Market |
|---|---|---|
| Ford e-350 | 2011 | United States |
| Ford e-350 | 2012 | United States |
| Ford e-350 | 2013 | United States |
| Ford e-350 | 2014 | United States |
| Ford e-250 | 2011 | United States |
| Ford e-250 | 2012 | United States |
| Ford e-250 | 2013 | United States |
| Ford e-250 | 2014 | United States |
The problem
New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
The official remedy
New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.