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Safety recall
NHTSA 14V827000 United States

Chevrolet Silverado recall: Electrical System:ignition

Official safety recall 14V827000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign14V827000
ComponentElectrical System:ignition
Report date2014-12-30
ManufacturerGeneral Motors LLC
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Affected vehicles

VehicleModel yearMarket
GMC Yukon XL2011United States
GMC Yukon XL2012United States
GMC Yukon2011United States
GMC Yukon2012United States
GMC Sierra2011United States
GMC Sierra2012United States
Chevrolet Avalanche2011United States
Chevrolet Avalanche2012United States
Cadillac Escalade2011United States
Cadillac Escalade2012United States
Chevrolet Tahoe2011United States
Chevrolet Tahoe2012United States
Chevrolet Suburban2011United States
Chevrolet Suburban2012United States
Chevrolet Silverado2011United States
Chevrolet Silverado2012United States

The problem

General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.

If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.

The official remedy

GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.