Chevrolet Silverado recall: Electrical System:ignition
Official safety recall 14V827000 published by NHTSA.
High risk
Contact an authorised dealer of the maker. Recall repairs are free of charge.
Affected vehicles
| Vehicle | Model year | Market |
|---|---|---|
| GMC Yukon XL | 2011 | United States |
| GMC Yukon XL | 2012 | United States |
| GMC Yukon | 2011 | United States |
| GMC Yukon | 2012 | United States |
| GMC Sierra | 2011 | United States |
| GMC Sierra | 2012 | United States |
| Chevrolet Avalanche | 2011 | United States |
| Chevrolet Avalanche | 2012 | United States |
| Cadillac Escalade | 2011 | United States |
| Cadillac Escalade | 2012 | United States |
| Chevrolet Tahoe | 2011 | United States |
| Chevrolet Tahoe | 2012 | United States |
| Chevrolet Suburban | 2011 | United States |
| Chevrolet Suburban | 2012 | United States |
| Chevrolet Silverado | 2011 | United States |
| Chevrolet Silverado | 2012 | United States |
The problem
General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
The official remedy
GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.