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Safety recall
NHTSA 15V171000 United States

Ford Explorer recall: Structure:body:door

Official safety recall 15V171000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign15V171000
ComponentStructure:body:door
Report date2015-03-24
ManufacturerFord Motor Company
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Affected vehicles

VehicleModel yearMarket
Ford Explorer2011United States
Ford Explorer2012United States
Ford Explorer2013United States

The problem

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.

If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.

The official remedy

Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.