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Safety recall
NHTSA 15V340000 United States

Ford Flex recall: Steering:electric Power Assist System

Official safety recall 15V340000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign15V340000
ComponentSteering:electric Power Assist System
Report date2015-06-02
ManufacturerFord Motor Company
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Affected vehicles

VehicleModel yearMarket
Mercury Milan2011United States
Lincoln MKZ2011United States
Lincoln MKZ2012United States
Lincoln MKT2011United States
Lincoln MKT2012United States
Lincoln MKT2013United States
Lincoln MKS2011United States
Lincoln MKS2012United States
Lincoln MKS2013United States
Ford Taurus2011United States
Ford Taurus2012United States
Ford Taurus2013United States
Ford Fusion2011United States
Ford Fusion2012United States
Ford Flex2011United States
Ford Flex2012United States
Ford Flex2013United States

The problem

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

The official remedy

Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.