Skip to content
EN · km
Units
My Garage
Safety recall
NHTSA 15V763000 United States

Ford e-250 recall: Equipment Adaptive/mobility

Official safety recall 15V763000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign15V763000
ComponentEquipment Adaptive/mobility
Report date2015-11-17
ManufacturerMobility Specialists, Inc.
On this page

Affected vehicles

VehicleModel yearMarket
Ford e-3502011United States
Ford e-3502012United States
Ford e-3502013United States
Ford e-3502014United States
Ford e-2502011United States
Ford e-2502012United States
Ford e-2502013United States
Ford e-2502014United States

The problem

Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

The official remedy

Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.