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Safety recall
NHTSA 15V779000 United States

Ford e-250 recall: Equipment Adaptive/mobility

Official safety recall 15V779000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign15V779000
ComponentEquipment Adaptive/mobility
Report date2015-11-20
ManufacturerNew England Wheels
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Affected vehicles

VehicleModel yearMarket
Ford e-3502011United States
Ford e-3502012United States
Ford e-3502013United States
Ford e-3502014United States
Ford e-2502011United States
Ford e-2502012United States
Ford e-2502013United States
Ford e-2502014United States

The problem

New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

The official remedy

New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.