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Safety recall
NHTSA 16V240000 United States

Jeep Grand Cherokee recall: Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Official safety recall 16V240000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign16V240000
ComponentPower Train:automatic Transmission:control Module (tcm/pcm/tecm)
Report date2016-04-25
ManufacturerChrysler (FCA US LLC)
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Affected vehicles

VehicleModel yearMarket
Dodge Charger2012United States
Dodge Charger2013United States
Dodge Charger2014United States
Chrysler 3002012United States
Chrysler 3002013United States
Chrysler 3002014United States
Jeep Grand Cherokee2014United States
Jeep Grand Cherokee2015United States

The problem

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

The official remedy

Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27.

Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.