Skip to content
EN · km
Units
My Garage
Safety recall
NHTSA 16V350000 United States

Ford e-250 recall: Equipment Adaptive/mobility

Official safety recall 16V350000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign16V350000
ComponentEquipment Adaptive/mobility
Report date2016-05-24
ManufacturerNew England Wheels
On this page

Affected vehicles

VehicleModel yearMarket
Ford Transit2015United States
Ford e-3502011United States
Ford e-3502012United States
Ford e-3502013United States
Ford e-3502014United States
Ford e-2502011United States
Ford e-2502012United States
Ford e-2502013United States
Ford e-2502014United States

The problem

New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.

If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.

The official remedy

New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.