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Safety recall
NHTSA 17E048000 United States

Ford Explorer recall: Wheels:hub

Official safety recall 17E048000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign17E048000
ComponentWheels:hub
Report date2017-08-28
ManufacturerFord Motor Company
On this page

Affected vehicles

VehicleModel yearMarket
Ford Explorer2011United States
Ford Explorer2012United States
Ford Explorer2013United States
Ford Explorer2014United States
Ford Explorer2015United States
Ford Explorer2016United States
Ford Explorer2017United States

The problem

Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.

A loss of the wheel or wheel end can increase the risk of a crash.

The official remedy

Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.