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Safety recall
NHTSA 17V287000 United States

Volkswagen CC recall: Seats:front Assembly:head Restraint

Official safety recall 17V287000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign17V287000
ComponentSeats:front Assembly:head Restraint
Report date2017-04-28
ManufacturerVolkswagen Group of America, Inc.
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Affected vehicles

VehicleModel yearMarket
Volkswagen CC2016United States
Volkswagen CC2017United States

The problem

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.

The official remedy

Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.