NHTSA 18V335000 United States
Mercedes-Benz Metris recall: Power Train:automatic Transmission
Official safety recall 18V335000 published by NHTSA.
High risk
Contact an authorised dealer of the maker. Recall repairs are free of charge.
Campaign18V335000
ComponentPower Train:automatic Transmission
Report date2018-05-22
ManufacturerDaimler Vans USA, LLC
Affected vehicles
| Vehicle | Model year | Market |
|---|---|---|
| Mercedes-Benz Metris | 2016 | United States |
| Mercedes-Benz Metris | 2017 | United States |
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
The official remedy
DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.