NHTSA 18V497000 United States
Mercedes-Benz Metris recall: Power Train:driveline:driveshaft
Official safety recall 18V497000 published by NHTSA.
High risk
Contact an authorised dealer of the maker. Recall repairs are free of charge.
Campaign18V497000
ComponentPower Train:driveline:driveshaft
Report date2018-07-29
ManufacturerDaimler Vans USA, LLC
Affected vehicles
| Vehicle | Model year | Market |
|---|---|---|
| Mercedes-Benz Metris | 2017 | United States |
| Mercedes-Benz Metris | 2018 | United States |
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.
The official remedy
DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.