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Safety recall
NHTSA 18V655000 United States

Chevrolet Express recall: Electrical System

Official safety recall 18V655000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign18V655000
ComponentElectrical System
Report date2018-09-21
ManufacturerGeneral Motors LLC
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Affected vehicles

VehicleModel yearMarket
GMC Savana2016United States
GMC Savana2017United States
GMC Savana2018United States
Chevrolet Express2016United States
Chevrolet Express2017United States
Chevrolet Express2018United States

The problem

General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.

If the CCM overheats, there is an increased risk of a fire in the vehicle's headliner.

The official remedy

GM will notify owners, and dealers will remove the electrical insulation from a wiring connector within the CCM to remove the fire risk, free of charge. The recall began November 6, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18299.