Skip to content
EN · km
Units
My Garage
Safety recall
NHTSA 18V800000 United States

Volvo V60CC recall: Electrical System:software

Official safety recall 18V800000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign18V800000
ComponentElectrical System:software
Report date2018-11-13
ManufacturerVolvo Car USA LLC
On this page

Affected vehicles

VehicleModel yearMarket
Volvo V90CC2017United States
Volvo V90CC2018United States
Volvo V90CC2019United States
Volvo V60CC2017United States
Volvo V60CC2018United States
Volvo V60CC2019United States
Volvo XC902017United States
Volvo XC902018United States
Volvo XC902019United States
Volvo XC602017United States
Volvo XC602018United States
Volvo XC602019United States
Volvo V902017United States
Volvo V902018United States
Volvo V902019United States
Volvo XC402019United States
Volvo V602017United States
Volvo V602018United States
Volvo V602019United States
Volvo S902017United States
Volvo S902018United States
Volvo S902019United States

The problem

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

The official remedy

Volvo will notify owners, and dealers will correct the software, free of charge. The recall began December 26, 2018. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.