Ford e-250 recall: Equipment Adaptive/mobility
Official safety recall 19V125000 published by NHTSA.
High risk
Contact an authorised dealer of the maker. Recall repairs are free of charge.
Affected vehicles
| Vehicle | Model year | Market |
|---|---|---|
| Ford e-250 | 2013 | United States |
| Ford e-250 | 2014 | United States |
The problem
New England Wheels (New England) is recalling certain 2008, 2013 and 2014 Ford E-250 vehicles modified to be equipped with Ricon Wheelchair lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems."
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards towards the vehicle when exiting the lift, increasing their risk of injury.
The official remedy
New England has notified owners, and Ricon dealers will replace the lift positioning input cam, free of charge. The recall began on March 18, 2019. Owners may contact Ricon customer service at 1-800-322-2884 or New England customer service at 1-978-663-9724.