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Safety recall
NHTSA 19V434000 United States

Audi e-tron recall: Electrical System:propulsion System:traction Battery

Official safety recall 19V434000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign19V434000
ComponentElectrical System:propulsion System:traction Battery
Report date2019-06-10
ManufacturerVolkswagen Group of America, Inc.
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Affected vehicles

VehicleModel yearMarket
Audi e-tron2019United States

The problem

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019 Audi e-tron vehicles. Moisture can enter the high-voltage battery system through a faulty seal on the charging socket.

Moisture in the high-voltage system can cause a short-circuit, increasing the risk of fire. If warning lights appear along with the message "Electrical system: fault," immediately stop driving the vehicle, park outdoors away from structures, do not charge the vehicle, and contact Audi Roadside Assistance at 1-800-411-9988 to have the vehicle towed.

The official remedy

Audi will notify owners, and dealers will install a new seal and, as necessary, replace the affected system components, free of charge. The recall began September 6, 2019. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 93E8.