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Safety recall
NHTSA 19V447000 United States

Jeep Cherokee recall: Power Train:automatic Transmission

Official safety recall 19V447000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign19V447000
ComponentPower Train:automatic Transmission
Report date2019-06-13
ManufacturerChrysler (FCA US LLC)
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Affected vehicles

VehicleModel yearMarket
Jeep Cherokee2014United States

The problem

Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.

The official remedy

Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.