NHTSA 19V489000 United States
Mercedes-Benz Metris recall: Steering
Official safety recall 19V489000 published by NHTSA.
High risk
Contact an authorised dealer of the maker. Recall repairs are free of charge.
Campaign19V489000
ComponentSteering
Report date2019-06-25
ManufacturerDaimler Vans USA, LLC
Affected vehicles
| Vehicle | Model year | Market |
|---|---|---|
| Mercedes-Benz Metris | 2018 | United States |
| Mercedes-Benz Metris | 2019 | United States |
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
An unexpected loss of power steering assist can increase the risk of crash.
The official remedy
DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.