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Safety recall
NHTSA 19V545000 United States

Mercedes-Benz Metris recall: Equipment:other:owners/service/other Manual

Official safety recall 19V545000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign19V545000
ComponentEquipment:other:owners/service/other Manual
Report date2019-07-24
ManufacturerDaimler Vans USA, LLC
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Affected vehicles

VehicleModel yearMarket
Mercedes-Benz Metris2019United States

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Metris vehicles. The vehicles may have been delivered with a printed operator's manual that does not match the vehicle's features and operating instructions.

The incorrect manual may not describe the proper operation of the vehicle, increasing the risk of a crash.

The official remedy

DVUSA will notify owners, and dealers will replace the information package including the printed version of the operator's manual, maintenance booklet and information sheets, free of charge. The recall began September 12, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BAFV.