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Safety recall
NHTSA 19V693000 United States

Mercedes-Benz Metris recall: Unknown Or Other

Official safety recall 19V693000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign19V693000
ComponentUnknown Or Other
Report date2019-10-02
ManufacturerDaimler Vans USA, LLC
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Affected vehicles

VehicleModel yearMarket
Mercedes-Benz Metris2018United States
Mercedes-Benz Metris2019United States

The problem

Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.

Failure to identify loose safety related parts can increase the risk of crash and injury.

The official remedy

DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.