Mercedes-Benz Metris recall: Electrical System:12v/24v/48v Battery
Official safety recall 19V715000 published by NHTSA.
High risk
Contact an authorised dealer of the maker. Recall repairs are free of charge.
Affected vehicles
| Vehicle | Model year | Market |
|---|---|---|
| Mercedes-Benz Metris | 2016 | United States |
| Mercedes-Benz Metris | 2017 | United States |
| Mercedes-Benz Metris | 2018 | United States |
| Mercedes-Benz Metris | 2019 | United States |
| Mercedes-Benz Metris | 2020 | United States |
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
The official remedy
DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SITZAB.