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Safety recall
NHTSA 19V787000 United States

Mercedes-Benz AMG GT recall: Communication

Official safety recall 19V787000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign19V787000
ComponentCommunication
Report date2019-11-01
ManufacturerMercedes-Benz USA, LLC.
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Affected vehicles

VehicleModel yearMarket
Mercedes-Benz AMG GT2017United States

The problem

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

The official remedy

MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.