Ford Flex recall: Suspension:rear
Official safety recall 20V072000 published by NHTSA.
High risk
Contact an authorised dealer of the maker. Recall repairs are free of charge.
Affected vehicles
| Vehicle | Model year | Market |
|---|---|---|
| Lincoln MKT | 2013 | United States |
| Lincoln MKT | 2014 | United States |
| Lincoln MKT | 2015 | United States |
| Lincoln MKT | 2016 | United States |
| Lincoln MKT | 2017 | United States |
| Lincoln MKT | 2018 | United States |
| Ford Taurus | 2013 | United States |
| Ford Taurus | 2014 | United States |
| Ford Taurus | 2015 | United States |
| Ford Taurus | 2016 | United States |
| Ford Taurus | 2017 | United States |
| Ford Taurus | 2018 | United States |
| Ford Flex | 2013 | United States |
| Ford Flex | 2014 | United States |
| Ford Flex | 2015 | United States |
| Ford Flex | 2016 | United States |
| Ford Flex | 2017 | United States |
| Ford Flex | 2018 | United States |
The problem
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
The official remedy
Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.