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Safety recall
NHTSA 20V107000 United States

smart Fortwo recall: Electrical System:12v/24v/48v Battery

Official safety recall 20V107000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign20V107000
ComponentElectrical System:12v/24v/48v Battery
Report date2020-02-24
ManufacturerMercedes-Benz USA, LLC.
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Affected vehicles

VehicleModel yearMarket
smart Fortwo2019United States

The problem

Mercedes-Benz USA, LLC. (MBUSA) is recalling one 2019 Smart Fortwo Electric Drive vehicle. A welded joint within the high-voltage battery main cell conductors may detach and interrupt electrical contact, resulting in sudden battery failure. The detached weld may also cause an electrical arc which can ignite inside the battery cells.

If the high-voltage battery fails, the vehicle may stall, increasing the risk of a crash. In addition, an electrical arc inside the battery increases the risk of a fire.

The official remedy

MBUSA will notify the owner, and a dealer will replace the high-voltage battery, free of charge. The recall began May 8, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020030009.