Jeep Cherokee recall: Back Over Prevention: Sensing System: Camera
Official safety recall 20V191000 published by NHTSA.
High risk
Contact an authorised dealer of the maker. Recall repairs are free of charge.
Affected vehicles
| Vehicle | Model year | Market |
|---|---|---|
| Ram 3500 | 2019 | United States |
| Ram 3500 | 2020 | United States |
| Ram 2500 | 2019 | United States |
| Ram 2500 | 2020 | United States |
| Ram 1500 | 2019 | United States |
| Ram 1500 | 2020 | United States |
| Dodge Durango | 2019 | United States |
| Dodge Durango | 2020 | United States |
| Dodge Challenger | 2019 | United States |
| Chrysler Pacifica | 2019 | United States |
| Chrysler Pacifica | 2020 | United States |
| Jeep Wrangler | 2020 | United States |
| Jeep Renegade | 2020 | United States |
| Jeep Grand Cherokee | 2020 | United States |
| Jeep Gladiator | 2020 | United States |
| Jeep Cherokee | 2020 | United States |
| Jeep Wrangler | 2019 | United States |
| Jeep Renegade | 2019 | United States |
| Jeep Grand Cherokee | 2019 | United States |
The problem
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
The official remedy
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.