NHTSA 20V207000 United States
Ram 2500 recall: Structure
Official safety recall 20V207000 published by NHTSA.
High risk
Contact an authorised dealer of the maker. Recall repairs are free of charge.
Campaign20V207000
ComponentStructure
Report date2020-04-09
ManufacturerChrysler (FCA US LLC)
Affected vehicles
| Vehicle | Model year | Market |
|---|---|---|
| Ram 3500 | 2019 | United States |
| Ram 3500 | 2020 | United States |
| Ram 2500 | 2019 | United States |
| Ram 2500 | 2020 | United States |
The problem
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
The official remedy
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.