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Safety recall
NHTSA 20V369000 United States

Toyota Prius recall: Hybrid Propulsion System: Inverter

Official safety recall 20V369000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign20V369000
ComponentHybrid Propulsion System: Inverter
Report date2020-06-24
ManufacturerToyota Motor Engineering & Manufacturing
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Affected vehicles

VehicleModel yearMarket
Toyota Prius2013United States
Toyota Prius2014United States
Toyota Prius2015United States

The problem

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

An unexpected hybrid power system shut down may increase the risk of a crash.

The official remedy

Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.