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Safety recall
NHTSA 20V675000 United States

Ford Explorer recall: Suspension:rear

Official safety recall 20V675000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign20V675000
ComponentSuspension:rear
Report date2021-03-12
ManufacturerFord Motor Company
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Affected vehicles

VehicleModel yearMarket
Ford Explorer2013United States
Ford Explorer2014United States
Ford Explorer2015United States
Ford Explorer2016United States
Ford Explorer2017United States

The problem

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.

A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

The official remedy

Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.