Volkswagen Atlas recall: Steering
Official safety recall 20V712000 published by NHTSA.
High risk
Contact an authorised dealer of the maker. Recall repairs are free of charge.
Affected vehicles
| Vehicle | Model year | Market |
|---|---|---|
| Volkswagen Atlas Cross Sport | 2020 | United States |
| Volkswagen Atlas Cross Sport | 2021 | United States |
| Volkswagen Atlas | 2021 | United States |
The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
The official remedy
Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.