Volkswagen Atlas recall: Back Over Prevention: Sensing System: Camera
Official safety recall 20V716000 published by NHTSA.
High risk
Contact an authorised dealer of the maker. Recall repairs are free of charge.
Affected vehicles
| Vehicle | Model year | Market |
|---|---|---|
| Volkswagen Jetta | 2021 | United States |
| Volkswagen Atlas Cross Sport | 2021 | United States |
| Volkswagen Arteon | 2021 | United States |
| Volkswagen Atlas | 2021 | United States |
| Volkswagen Tiguan | 2021 | United States |
| Volkswagen Golf | 2021 | United States |
The problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
The official remedy
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.