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Safety recall
NHTSA 20V766000 United States

Subaru Legacy recall: Back Over Prevention:display Function

Official safety recall 20V766000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign20V766000
ComponentBack Over Prevention:display Function
Report date2020-12-10
ManufacturerSubaru of America, Inc.
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Affected vehicles

VehicleModel yearMarket
Subaru Outback2020United States
Subaru Legacy2020United States

The problem

Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.

The official remedy

Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.