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Safety recall
NHTSA 21V376000 United States

Ford Transit Connect recall: Power Train:automatic Transmission:gear Position Indication (prndl)

Official safety recall 21V376000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign21V376000
ComponentPower Train:automatic Transmission:gear Position Indication (prndl)
Report date2021-05-24
ManufacturerFord Motor Company
On this page

Affected vehicles

VehicleModel yearMarket
Ford Transit Connect2013United States
Ford Transit Connect2014United States
Ford Transit Connect2015United States
Ford Transit Connect2016United States
Ford Transit Connect2017United States
Ford Transit Connect2018United States
Ford Transit Connect2019United States
Ford Transit Connect2020United States
Ford Transit Connect2021United States

The problem

Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

The official remedy

Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.