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Safety recall
NHTSA 21V398000 United States

Ram 3500 recall: Wheels:lugs/nuts/bolts/studs

Official safety recall 21V398000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign21V398000
ComponentWheels:lugs/nuts/bolts/studs
Report date2021-05-27
ManufacturerChrysler (FCA US, LLC)
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Affected vehicles

VehicleModel yearMarket
Ram 55002013United States
Ram 55002014United States
Ram 55002015United States
Ram 55002016United States
Ram 55002017United States
Ram 55002018United States
Ram 55002019United States
Ram 55002020United States
Ram 55002021United States
Ram 45002013United States
Ram 45002014United States
Ram 45002015United States
Ram 45002016United States
Ram 45002017United States
Ram 45002018United States
Ram 45002019United States
Ram 45002020United States
Ram 45002021United States
Ram 35002012United States
Ram 35002013United States
Ram 35002014United States
Ram 35002015United States
Ram 35002016United States
Ram 35002017United States
Ram 35002018United States
Ram 35002019United States
Ram 35002020United States
Ram 35002021United States

The problem

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Wheel separation can cause a vehicle crash.

The official remedy

Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.