NHTSA 22V099000 United States
Mercedes-Benz Metris recall: Back Over Prevention: Sensing System: Camera
Official safety recall 22V099000 published by NHTSA.
High risk
Contact an authorised dealer of the maker. Recall repairs are free of charge.
Campaign22V099000
ComponentBack Over Prevention: Sensing System: Camera
Report date2022-02-22
ManufacturerDaimler Vans USA, LLC
Affected vehicles
| Vehicle | Model year | Market |
|---|---|---|
| Mercedes-Benz Metris | 2016 | United States |
| Mercedes-Benz Metris | 2017 | United States |
| Mercedes-Benz Metris | 2018 | United States |
The problem
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
The official remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.