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Safety recall
NHTSA 23V188000 United States

Volvo V60CC recall: Electrical System

Official safety recall 23V188000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign23V188000
ComponentElectrical System
Report date2023-03-22
ManufacturerVolvo Car USA, LLC
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Affected vehicles

VehicleModel yearMarket
Volvo XC902023United States
Volvo XC602023United States
Volvo XC402023United States
Volvo S602023United States
Volvo V60CC2023United States
Volvo C402023United States

The problem

Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).

The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.

The official remedy

Dealers will update the telematics and connectivity antenna module (TCAM) software, free of charge. Owner notification letters are expected to be mailed May 16, 2023. Owners may contact Volvo Car's customer service 1-800-458-1552. Volvo Car's number for this recall is R10225.