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Safety recall
NHTSA 23V654000 United States

Ram 1500 recall: Back Over Prevention:display Function

Official safety recall 23V654000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign23V654000
ComponentBack Over Prevention:display Function
Report date2023-09-28
ManufacturerChrysler (FCA US, LLC)
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Affected vehicles

VehicleModel yearMarket
Ram 35002022United States
Ram 35002023United States
Ram 25002022United States
Ram 25002023United States
Ram 25002024United States
Ram 15002022United States
Ram 15002023United States

The problem

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

The official remedy

Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.