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Safety recall
NHTSA 23V744000 United States

Chevrolet Trax recall: Electrical System: Instrument Cluster/panel

Official safety recall 23V744000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign23V744000
ComponentElectrical System: Instrument Cluster/panel
Report date2023-11-06
ManufacturerGeneral Motors, LLC
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Affected vehicles

VehicleModel yearMarket
Buick Envista2024United States
Chevrolet Trax2024United States

The problem

General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.

A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.

The official remedy

The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.