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Safety recall
NHTSA 23V842000 United States

Audi A7 recall: Electrical System:propulsion System:charging:cable/cord:onboard

Official safety recall 23V842000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign23V842000
ComponentElectrical System:propulsion System:charging:cable/cord:onboard
Report date2023-12-13
ManufacturerVolkswagen Group of America, Inc.
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Affected vehicles

VehicleModel yearMarket
Audi e-tron2022United States
Audi Q52020United States
Audi Q52021United States
Audi Q52022United States
Audi Q52023United States
Audi Q52024United States
Audi A82020United States
Audi A82021United States
Audi A72021United States
Audi A72022United States
Audi e-tron2019United States
Audi e-tron2020United States
Audi e-tron2021United States
Audi e-tron2023United States
Audi e-tron2024United States

The problem

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

An overheated outlet or charging cable can increase the risk of a fire.

The official remedy

Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.