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Safety recall
NHTSA 23V864000 United States

Toyota Corolla Cross recall: Air Bags:frontal

Official safety recall 23V864000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign23V864000
ComponentAir Bags:frontal
Report date2023-12-20
ManufacturerToyota Motor Engineering & Manufacturing
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Affected vehicles

VehicleModel yearMarket
Toyota Corolla Cross2022United States
Toyota Corolla Cross2023United States

The problem

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

An air bag that does not deploy as intended increases the risk of injury during a crash.

The official remedy

Dealers will inspect and replace the instrument panel as necessary, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA16. Vehicles previously inspected under 23V-384 will need to return to the dealership for additional inspection.