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Safety recall
NHTSA 24V035000 United States

Tesla Model X recall: Back Over Prevention: Sensing System: Camera

Official safety recall 24V035000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign24V035000
ComponentBack Over Prevention: Sensing System: Camera
Report date2024-01-22
ManufacturerTesla, Inc.
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Affected vehicles

VehicleModel yearMarket
Tesla Model Y2023United States
Tesla Model S2023United States
Tesla Model X2023United States

The problem

Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.

A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.

The official remedy

Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.