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Safety recall
NHTSA 24V344000 United States

Volkswagen ID.4 recall: Back Over Prevention:software

Official safety recall 24V344000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign24V344000
ComponentBack Over Prevention:software
Report date2024-05-15
ManufacturerVolkswagen Group of America, Inc.
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Affected vehicles

VehicleModel yearMarket
Volkswagen ID.42022United States
Volkswagen ID.42023United States
Volkswagen ID.42021United States

The problem

Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."

Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.

The official remedy

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.