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Safety recall
NHTSA 24V482000 United States

Lexus NX recall: Seats:front Assembly:head Restraint

Official safety recall 24V482000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign24V482000
ComponentSeats:front Assembly:head Restraint
Report date2024-06-27
ManufacturerToyota Motor Engineering & Manufacturing
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Affected vehicles

VehicleModel yearMarket
Lexus RX2024United States
Lexus NX2024United States
Lexus NX2025United States

The problem

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."

A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.

The official remedy

Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.