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Safety recall
NHTSA 24V685000 United States

Ford Explorer recall: Hybrid Propulsion System

Official safety recall 24V685000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign24V685000
ComponentHybrid Propulsion System
Report date2024-09-13
ManufacturerFord Motor Company
On this page

Affected vehicles

VehicleModel yearMarket
Ford Explorer2024United States

The problem

Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.

A short circuit increases the risk of a fire.

The official remedy

Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.