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Safety recall
NHTSA 24V757000 United States

Kia EV9 recall: Electrical System: Instrument Cluster/panel

Official safety recall 24V757000 published by NHTSA.

High risk

Contact an authorised dealer of the maker. Recall repairs are free of charge.

Campaign24V757000
ComponentElectrical System: Instrument Cluster/panel
Report date2024-10-10
ManufacturerKia America, Inc.
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Affected vehicles

VehicleModel yearMarket
Kia EV92025United States
Kia EV92024United States

The problem

Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

The official remedy

The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.